Shipping & Returns

Shipping

We usually send orders Australia Post, larger items will be sent via Courier.

If you are using a PO BOX for your orders delivery please also provide a backup Address in your address section of your account for us to use in case we need to send via Courier as they don’t deliver to them unless you subscribe to the new Australia Post service for accepting certain Couriers.

Products on Backorder

If you place an order which includes both in-stock products and backordered products, we will dispatch all items together once the backordered items arrive into stock. If you would like your in-stock products sent immediately, please order them separately.

Returns

Returns must be agreed upon by us before accepted, If returned the customer will incur a restocking fee of 20% for change of mind. 

We can exchange goods but the purchased product must be in original new condition with packaging (if applicable)

Shipping of Goods being returned will be at the customers cost unless the goods were faulty and a RA has been issued under Warranty Conditions.

All products are covered under a 12 Month Warranty for defects.

If you have any questions feel free to Contact Us and we will endeavour to help.